for jewellers and manufacturers
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for marking in a label printer
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Risky OS Update
eXtra4 support saves blocked label printing systems
Birkenfeld, November 13, 2017. Automatic operating system updates can unexpectedly confront users with acute problems. Long-established routines suddenly stop working. Support means rescue here. The eXtra4 Labelling Systems support ticket system provides help for everyone - an offer that has proven itself in the recent software conflict.
Operating system interferes with standard application
The phones have not stopped ringing at the eXtra4 hotline since the release of a major operating system no longer supports the data access component for a popular spreadsheet program. "In the morning I still had labels printed and now nothing works anymore," a customer complains about his desperate situation.
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Support ticket system for emergency provision
For problem situations such as the current software conflict, Ferdinand Eisele GmbH introduced a support ticket system for its brand eXtra4 and the software of the same name four years ago. It enables anyone - even users who are not yet eXtra4 customers - to access the expertise of a qualified support team.
... read more on the press release "support ticket system"


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WORLDWIDE DELIVERY...
eXtra4 Labelling Systems operates internationally - focusing on the market for jewellery, watches and gemstones. We supply customers around the globe. In more than 25 countries we have representatives for labels and label printing systems.
Our labelling systems in the field of software and associated services are supported by our subsidiary eXtra4 Software+Service GmbH.













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