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eXtra4 Labelling eXtra4 Labelling
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JEWELLERY LABELS

for jewellers and manufacturers
plain or with individual logo
for marking in a label printer

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BARCODE LABELS

for logistics and organization
in industry and trade

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SOFTWARE

for label printing
to identify products
and rationalize processes

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for manufacturers and retailers

to mark in thermal transfer printers

LABELS FOR WATCHES
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LABELS FOR EYEGLASSES

for opticians
to mark in the label printer

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SUPPORT

for label printing
with words and deeds at your side

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OUR PRODUCT RANGE
 
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Labels...
Labels...
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Hardware...
Hardware...
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Software...
Software...
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Support...
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Accessories
Accessories
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Support-Bonus-System from eXtra4

Advantages of turnover with eXtra4

Customer loyalty rewards eXtra4 with cost advantages for support. The Support-Bonus-System guarantees all participants the remuneration of sales of hardware and inhouse software from the range of eXtra4 Labelling Systems with support units. They are already included in the product price as bonus points.
So as soon as you buy label printers, barcode scanners as well as software licenses from us you will receive bonus support units. If required, you can redeem these free of charge as support times.
 
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Acquisition of Support-Bonus-Points

We grant a fixed contingent of support units as bonus points for all hardware and software sales made with eXtra4 Labelling Systems.
 
Bonus points are credited immediately after the purchase. For this purpose, we automatically create a Support Ticket Account for the customer when the eXtra4 hardware or software is purchased for the first time.
 
As confirmation, you will receive your ticket number from us. This means that you will be personally served in the event of a support case and can monitor your support credit.
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The Support Bonus Guidelines

Support conditions for eXtra4

Support at eXtra4 means a consulting service for the elimination of hardware and software faults in labelling systems. The support service is generally provided verbally and remotely or can also be arranged personally on site.
As a participant of the Support-Bonus-System you can send us support requests by phone and e-mail or personally in our company. You can reach us via:
 
Phone: +49 7231 9479-0

 
E-Mail: support@extra4.com

The eXtra4 support times:

We will help you as quickly as possible in case of problems with label printing. During our office hours, a support expert is available to help you solve your problem.
Our eXtra4-Team will be at your disposal on the following days:

Mo to Thu:  8.00-12.00 und 13.00 - 16.00
Friday: 8.00-12.00

The value of Support-Bonus-Points

Support times at eXtra4 are billed in units of 1/10th of an hour (6 minutes) for the price of € 8,75. With a Support-Bonus-Point you purchase 6 free minutes of support, which you can use at any time. Support due to bugs in software and hardware purchased on our premises is free of charge.
 
 
 
 
1 Bonus-Point = 6 min Support = € 8,75

Settlement of support bonuses

eXtra4 charges for support effort after the completion of the process, i.e. after the fault has been rectified. The time spent on support will first be deducted from the ticket credit. If ticket credit is not sufficient to cover the support effort, the effort not covered by bonus units will be charged.
 

 
 

Technical expertise concentrated in separate subsidiary

Our support know-how at eXtra4 is based on more than three decades of experience with label printing systems. Since 2016, we have outsourced this wealth of experience to eXtra4 Software+Service GmbH, a legally independent company that bundles the sectors of software for labelling and identification including associated services such as support and hardware support.
  
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Support credit always in view

As the owner of an eXtra4 support account, you can check the status of the support account and the corresponding bookings with any current software from our company. All you need is Internet access.
Clients without access to eXtra4 software are welcome to request our Printer Support Tool, which also provides this function..

Our support and sales staff will be happy to answer any further questions you may have about your support ticket account.

 

Convenient additional purchase of support points

As a participant in the support bonus system, security-conscious label printing users also have the opportunity to purchase additional support units. In addition to the credit of bonus points, support services can be purchased as a bundle of 10 support units like a conventional product. This also applies to users who are not support bonus participants and are not yet part of the eXtra4 customer base. This ensures that even complex support cases can be handled quickly and easily.
 
Learn more about the Support-Ticket-System >>
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The Support-Ticket-System of eXtra4

Help for all label printing users

With eXtra4 support, you benefit from many years of practical experience with label printing systems.
 
Whether you are already a client of eXtra4 and have purchased your printing system from us is irrelevant. Every user has access to our expert knowledge for his individual issues with software and hardware for label printing.
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Buy your ticket now and participate!

Buy a support ticket from eXtra4 now and get advice and action from our label printing experts for your specific problem as soon as possible.
Click on the logo to go to the order form. We will immediately send you an eXtra4 Support Ticket with your personal ticket number under which we will set up your account for crediting and billing support units for you.
  
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The eXtra4 support services

Individual solution for label printing problems

Support at eXtra4 means a consulting service for the elimination of hardware and software faults in labelling systems. The support service is generally provided verbally and remotely, and can also be provided personally on the spot.
As a participant of the Support-Ticket-System you can send us support requests by phone and e-mail or in person in our company. You can reach us via:
 
Phone: +49 7231 9479-0

E-Mail: support@extra4.com

The eXtra4 support times:

We will help you as quickly as possible in the case of label printing problems. During our office hours, a support staff is available to solve your problem. Our eXtra4-Team will be at your disposal on the following days:

Mo to Thu:  8.00-12.00 und 13.00 - 16.00
Friday: 8.00-12.00

Costs and terms for support services

Support effort under control

Support times at eXtra4 are billed in units of 1/10th of an hour (6 minutes) each. A Support-Ticket includes 10 support units of 6 minutes each. With a support ticket you can purchase one hour of support for € 87, 50.
Support, which arises due to errors in software and hardware purchased from us, is free of charge.
 
 
 

1 Ticket = 60 min Support = € 87,50
 

Billing of support services

The cost of support will be invoiced after completion of the process, i. e. after the rectification of the fault that has occurred.
 
The accrued time units of the support will first be offset against the credit on the support account. If the support credit is not sufficient to cover the support costs, the non-secured expenses will be charged via invoice.
 
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Technical expertise independent as subsidiary

Our support know-how at eXtra4 is based on more than three decades of experience with label printing systems. Since 2016, we have outsourced this wealth of experience to eXtra4 Software+Service GmbH, a legally independent company that bundles the sectors of software for labelling and identification including associated services such as support and hardware support.
  
  logo eXtra4 sofware + service gmbH
 

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Account control - your support assets
always in view

As the owner of an eXtra4 Support-Ticket, you can check the status of your support account and the corresponding bookings with any current software from our company. You only need Internet access, but no Internet browser (such as Firefox or Chrome).
Clients without access to eXtra4 software are welcome to request our Printer Support Tool, which also provides this function.

Our support and sales staff will be happy to answer any further questions you may have about our support ticket system

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Collect support credits through eXtra4 products
 

Label printing users automatically participate in the Support-Bonus-System with the purchase of eXtra4 hardware and software.
 
Your personal points account is created at the time of your first purchase in order to book the Support Bonus Points included in the price. In this way, support is already provided from installation and set-up, respectively help is ensured in case of emergency.
 
Learn more about the Support-Bonus-System >>
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Registration Support-Bonus-System

With this form you declare your willingness to participate in the Support-Bonus-System of eXtra4.
We will immediately send you our support bonus agreement, which you must sign and return to us.

 

 ** You don't have a ticket number?
     More about our Support-Ticket-System can be found here!

The marked areas (*) are to be filled in obligatorily - thank you!
   

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Purchase of 10 support units

With this form you order the purchase of 10 units of support à 6 min by the eXtra4 support team.
If you do not yet have a support ticket, we will assign you a ticket number.

 

 

 ** You don't have a ticket number?
     More about our Support-Ticket-System can be found here!

The marked areas (*) are to be filled in obligatorily - thank you!
   

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OUR NOVELITIES

28,15,0,50,1
25,600,60,1,5000,1000,15,2000
100,300,0,40,12,25,50,1,70,12,1,50,1,0,1,5000
0,1,0,0,2,30,10,5,4,0,1,50,0,0
a barcode is scanned for the first time in the USA on 26 June 1974 - for a packet of chewing gum. 50 years later, barcodes are the standard for product marking and are also widely used for jewellery, watches and gemstones
50 years of barcode – successor already at the start
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Video documentation on branded labels with loop in production. The most popular label shape for customised jewellery labelling
Video Saboteur Schlaufen-Etikett Musa EN
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With the upcoming major release, eXtra4-win3, the label printing application that has been in use in the jewellery and watch industry since 2015, will undergo an extensive update. The modular application from eXtra4 Software + Service GmbH, based in Birkenfeld near Pforzheim, will offer a high degree of customisability for item data in its higher editions.
preview software extra4-win4
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Video tutorial on eXtra4-labelM1 - Software for label printing via macOS The label printing software eXtra4-labelM1 leads to the printed label with just a few clicks. Following the eXtra4 guideline "KISS - keep it small and simple", the software for Apple users is focused on printing labels for labelling jewellery and watches. As a data entry screen, eXtra4-labelM1 displays a label on the screen with all parameters already set. Without spending time on label design, the user can start data typing right away. Thanks to WYSIWYG, he can see everything immediately in print look and position. Now determine the label run and trigger printing - and the label is ready - printed with the highest precision, as the software communicates directly with the printer in its command language.
Video Rollenkern-Adapter Anwendung EN
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With the right care, every user can contribute to extending the life of their thermal transfer label printer. The effort is minimal. The "how" is explained by Ferdinand Eisele via video. For information, tips and tricks on labelling for the jewellery and watch industry, the identification technology specialist operates its own YouTube channel under @extra4labelling.
cleaning and care printer pressrelease EN
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Video demonstration: PRIME Guard Labels - Security labels based on self-destructing material: Non-re-positionable labels with tamper proofing. PRIME-Guard labels are based on self-destructing material, the security effect of which not only prevents fraudulent reapplication of labels to goods that have already been used, but also provides unmistakable evidence of attempted tampering. An attempt to separate again the firmly adhering adhesive surfaces of the label once closed causes the adhesive film to tear in a defined structure. The label areas show a transparent triangle pattern.
Video PRIME Guard Labels Triangel Muster EN
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As an expert in labelling jewellery and watches, Ferdinand Eisele has developed accessories that significantly improve the performance of thermal transfer printers: In order to compensate for technical differences between the label roll and the printer, the company from the Pforzheim area offers reel core adapters under its eXtra4 Labelling Systems brand, which permanently guarantee accurate printing.
reel core adapters as printer accessories EN
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Technical service has been part of the service range offered by eXtra4 Labelling Systems for over 30 years. If a device malfunction cannot be remedied remotely online or by telephone, the eXtra4 support requests affected persons to send in their printer.
Video Kasper Druckerreparatur EN
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Video documentation on label combinations in production: Seven different labels combined into a block that can be marked together The challenge with the present label combination lies in the variety: both opaque white and transparent labels; both fully adhesive and with a glue-free zone; both with foldable perforations and with holes punched through the liner that cover each other symmetrically when folded.
Video RFI Kombi-Etikett Wochele EN
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Ideal for engagement and wedding rings thanks to round inscription areas: loop label ref. no. 95 1774IR JY1 with security plus, customisable in colour by digital printing at a fixed price
round lables with loop Guard Labels EN
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Being able to recognise manipulations at first glance and prove them beyond doubt - that is what many jewellers and goldsmiths with an online shop want, especially for high-priced pieces. This is where PRIME-Guard Labels, a new type of security label from the eXtra Labelling Systems brand, come in. The decisive plus of the labels is based on a new adhesive technology.
PRIME-Guard Labels Void Presse EN
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Video demonstration: Guard Labels - Security labels based on self-destructing material: Non-re-positionable labels made of split foil compound. When first attached, the permanent adhesive bonds the aherent label surfaces so tightly that an attempt to reopen the label will split the material into layers.The split label areas are unglued, so they do not stick and cannot be rejoined immediately. The label cannot be easily reapplied but is permanently damaged.
Video Guard Labels Geraldine Split EN
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Video demonstration: WrapTags - high-end labels in use for jewellery. Patented label solution for higher demands The self-adhesive label has 4 sections - two opaque fields for data from the thermal transfer printer or professional logo printing in corporate design and two transparent ones that protectively cover the imprint as a laminate when the label is folded. WrapTags withstand treatment in the polishing tumbler without damage. They do not have to be removed and reattached to the matching piece, but can remain on the jewellery.
Video Chateau Ivoire Wrap Ring EN
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Label manufacturer Ferdinand Eisele counts the development of innovative label solutions among its core competencies. The specialist for the needs of the jewellery and watch industry has applied for a patent for WrapTags. This type of label can be printed on in the same way as standard self-adhesive labels, but then protects the imprint itself with an additional layer of foil. A tag of this line is now available from stock at eXtra4. To illustrate the application, the company from Birkenfeld near Pforzheim has published videos. They are available at www.extra4.com .
WrapTags ab Lager und auf Video EN
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Video demonstration: Guard Labels with black light sensitive logo print. Security labels for discreet protection against label faking Logo printing is done with black light sensitive colour and can be applied to any label. It is preferably recommended in combination with other safety factors, such as self-destructing material. Other print designs are also possible.
Video Schwarzlichtdruck EN
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Video demonstration: WrapTags - high-end labels in use for watches. Patented label solution for higher demands When folding a WrapTag, two transparent label layers enclose the labelling areas previously imprinted - pre-printed logo in corporate colour, individual product data via thermal transfer printer. The label is virtually wrapped into its own protective shell.
Video Scheffel Wrap Uhr EN
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Video demonstration: A sophisticated label solution: A label with loop as carrier for a high-quality logo label A label with loop as carrier for a high-quality logo label

An insight into production and practice: The label solution shown here consists of two independently produced label parts: the carrier label is equipped with a loop and used for attachment to the jewellery. The wrapper label is made of high-quality foil compound and printed with a logo using UV-cured letterpress printing.

Video Rebecca Gallus EN
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Video demonstration: Printing single labels loss-free Labelling in jeweller's quality reuses the label feed Printing a single label and wasting several - this must not happen with high-quality jewelry labels. All thermal transfer printers provided by eXtra4 are capable of retracting precisely the label feed done by default after each print job.
Video Einzel-Etiketten-Druck EN
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Video demonstration: Tear resistance with labels Jeweller-quality labels are strong and withstand a lot. Rip off quickly - this must not be all too easy with high-quality labels, is a jewellers' demand.
Video Reissfestigkeit EN
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Video demonstration: Labels in Jewellers' Quality Jeweller-quality labels are resistant to ultrasonic treatment Cleaning jewellery in an ultrasonic bath without changing the label - this is what jewellers demand from high-quality jewellery labels.
Video Ultraschallbad EN
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"How jewellery labels with loops work is common knowledge!" – Experience has shown eXtra4 Labelling Systems to know better: Inappropriate handling is the most common cause of problems with loop labels. Now the label manufacturer from the Pforzheim area in Germany is using a video tutorial to demonstrate what is the best way to do it and what you have to pay attention to.
Video Schlaufen-Etiketten EN
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WORLDWIDE DELIVERY...

eXtra4 Labelling Systems operates internationally - focusing on the market for jewellery, watches and gemstones. We supply customers around the globe. In more than 25 countries we have representatives for labels and label printing systems.

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Our labelling systems in the field of software and associated services are supported by our subsidiary eXtra4 Software+Service GmbH.

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25,600,60,0,5000,5000,15,2000
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TOP SELLER

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61 A-O4-350 thermal transfer printer, exclusive model for eXtra4 Labelling Systems with modified print head Argox O4-350M
61 A-O4-350 (300 dpi)
61 A-O4-350 (300 dpi)
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Labels

Jewellery Labels
Labels with Loop
Labels with Thread
Labels for Rings
Labels for Chains
Labels for Pearls
Labels for Earrings
Labels for Needles
Labels for Pads
Label Combinations
Card Labels
Jewellery Certificate
Labels for writing utensils
Tags
slimLine Labels
Digitally printed Labels
Guard Labels
Dumbell Labels
 

 

Labels for Watches
Leather Watchstraps
Metal Watchstraps
Labels for Eyeglasses
Passes for Eyeglasses
Security Labels
Adhesive Labels
Rectangular Labels
Address Labels
Dispatch Labels
Stickers
Decorative Labels
Type Plates
Decals
Self-adhesive Labels
Barcode Labels
 

Hardware

Label Printers
Barcode Printers
Thermal Transfer Printers
slimLine Printers
Desktop Printers
Midrange Printers
Industral Printers
 Barcode-Scanners
1D Scanners
2D Scanners

 

Software

Labelling Software
Label Printing Software
eXtra4<winIII> Software
Print-Tools
eXtra4<monitor>
eXtra4<dropIT>
Gemstone Software
eXtra4<gemID>-Software

Support

Software-Support
Hardware-Support
 

Accessories

Carbon Ribbons (Ink)
Cleaning Products
Label Remover
Writing Utensils
Permanentmarker
Indian Ink Pen
Fastening Technology
Pins
Threads pre-knotted
Security Threads
Eyelets and Rivets
Eyelet Pliers
Eyeletting Machine
Pricing
Label Stands
Label Holders
Printer Accessories
Reel core adapters
 

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