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In the Novelties section you will find reports and press releases on the latest innovations in products and services for labels, software and hardware for label printing from Ferdinand Eisele GmbH and eXtra4 Software + Service GmbH with its brand eXtra4 Labelling Systems.

Press Contact

Mrs. Susanne Schickel
Ferdinand Eisele GmbH
Carl-Benz-Str. 17
75217 Birkenfeld
 cta anruf 50  Phone: +49 7231 9479-23 / Fax: +49 7231 9499-90
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Sustainability with Label Printers

eXtra4 on trend with repair, maintenance and care

Birkenfeld, 15.07.2021. „Do you really need a new label printer?“ – This is the first question asked by eXtra4 support when hotline callers complain about the failure of their device. echnical service has been part of the range of services offered by eXtra4 Labelling Systems from Birkenfeld near Pforzheim for over 30 years. With repair, maintenance and care, the ident technology expert has long been putting into practice with label printers for marking jewellery and watches what is now contemporary as sustainability.

Future-oriented service motto
„Repair over Sale“ is the motto of eXtra4 Labelling Systems when it comes to thermal transfer label printers. If a device malfunction cannot be remedied remotely online or by telephone, the eXtra4 support requests affected persons to send in their printer. In the company, the faulty thermal transfer printer is checked for reparability. he technicians draw on decades of experience and have access to an in-house spare parts warehouse. For urgent emergencies, eXtra4 even has loaner units available to keep the labelling system functional at the customer's site.

Longevity through proper care
The inspection of a thermal transfer printer also includes the thorough cleaning of all functionally relevant parts. „Not infrequently, simply a lack of care is the reason for a disorder“, Hartmut Kasper knows from his day-to-day support work. „Although we carry appropriate care products and explicitly point out the importance of regular maintenance when selling a new machine, printers are often used by several people and no one feels responsible for maintenance.“ Isopropyl alcohol and a lint-free cloth are sufficient for cleaning the printing parts, alternatively a suitable cleaning pen. A special cleaner keeps the rubber of the rollers supple and non-slip. If print head and transport rollers are cared for every time the ribbon is changed, the service life of a thermal transfer printer can be seven or more years, depending on intensity of use.

Last resort: Recycling
If a thermal transfer printer is technically outdated and actually needs to be replaced by a new one for the labelling of jewellery and watches, eXtra4 checks whether the old device can remain in use for the customer in a different place than for the sensitive printing of jewellery labels, e.g. for simple address labels in the shipping department. Disposal is really the last option for eXtra4. The company often takes over old equipment itself for recycling and feeds its spare parts pool with parts that can still be used. ...


... read more of the press release on sustainability of label printers


... order right away care products via shop


... find more details on the eXtra4 Support-Ticket-System


Repair check of a defective old thermal transfer printer
eXtra4 technician Hartmut Kasper disassembles a thermal transfer label printer in need of repair

Care products for thermal transfer printers in the eXtra4 range
Order right away care products from the eXtra4 product range via online shop

  Support-Ticket-System at eXtra4
Support ticket system from eXtra4 for straightforward help with problems on the labelling system


eXtra4 going to become hardware distributor

New desktop printer for jewellery business first direct import

Birkenfeld, 21.04.2021. The eXtra4 Labelling Systems product range has included hardware for over 25 years. With the market launch of the T4ES-300M thermal transfer printer, Ferdinand Eisele GmbH and its brand eXtra4 are acting like a distributor for the first time. SBARCO, the Taiwanese manufacturer of the device, has no distribution channels in Europe so far. This is why the label expert from Birkenfeld near Pforzheim is launching the desktop model on the market on its own responsibility, exclusively for the special needs of the jewellery and watch business.

Exclusive equipment for the printer of eXtra4
The SBARCO T4ES-300M masters what is required at eXtra4 and what devices of well-known brands often do not have to offer at an acceptable price: the single item printing of labels without label squandering. Jewellers and goldsmiths in particular attach great importance to this, because they often have to label single pieces.
To enter the eXtra4 product range, a printer must be able to output a single label as a print job without wasting others on the web feed unused between each print process. To do this, before each printing process it is necessary to retract the web that has been transported forward out of the print head after the previous print job for removing the printed label.
The labels must not be damaged when being retracted, which is a special challenge for the technology, in terms of jewellery labels in particular: As labels for jewellery and watches are usually made of foil compound, the materials are thicker than conventional papers, e.g. for dispatch labels. Smooth forward/backward transport is therefore only possible with an appropriately dimensioned printhead. In this respect the T4ES-300M has been modified by SBARCO exclusively for eXtra4. ...


... read more of the press release on the new SBARCO label printer T4ES-300M for eXtra4


... find more technical Details of the new eXtra4 label printer from SBARCO


... order right away the eXtra4 thermal transfer printer SBARCO T4ES-300M via shop


modified for eXtra4: SBARCO T4ES-300M thermal transfer printer Only by eXtra4: SBARCO T4ES-300M (300 dpi) thermal transfer printer modified for jewellery labels
user friendly: The clamshell design of eXtra4's new thermal transfer printer from SBARCO
The clamshell design makes eXtra4's new thermal transfer printer from SBARCO easily accessible for ribbon and label changes


Via copy & paste to printed labels

eXtra4<dropIT> software tool makes label printing from third-party systems quite simple

Birkenfeld, 22.03.2021. Label printing with data from proprietary database systems such as web shops, websites or stock management is no longer a challenge with eXtra4<dropIT>. The new software tool from eXtra4 Software + Service GmbH converts copied text from a computer's clipboard into print data. For the printing itself, the subsidiary of label specialist Ferdinand Eisele from Birkenfeld near Pforzheim, Germany, relies on its own tried-and-tested eXtra4<winIII> software. Direct access to the third-party system is not necessary with eXtra4<dropIT>. For users, label printing is simplified to a matter of copy & paste.

Label printing as a copying process
As an independent front-end software, eXtra4<dropIT> is actively operated by the user: He manually places data from the clipboard of his computer system into the window of eXtra4<dropIT> using the "Paste" command (Ctrl + V or Ctrl + V). Where the data in the clipboard comes from is arbitrary. The user can grab it in any third-party system by using the copy command (Ctrl+C or Ctrl+C), e.g. in a PDF document, a spreadsheet table, a text file or in the data record of a database.

Independent of source data
Due to the copying process, eXtra4<dropIT> makes label printing independent of source data: Just as the format of the original data can be arbitrary, its storage location is also irrelevant. Whether local computer, central server or cloud - the print tool does not require access to the third-party system. Users of cloud-based solutions for stock management, web shops or cash registers in particular therefore have easy access to label printing via eXtra4<dropIT>.

Transformation and transfer via scripting
The task of eXtra4 as a printing tool is to convert the copied data into printable labels. For this purpose the software uses scripting technology. A script determines which parts of the copied data are adapted in which way for a specific label. The scripting must be created individually, suitable for the type of source data in question and in accordance with the intended goal: printed text in defined design on a specific label in a specific printer. This means that not only the printable label contents are prepared and transferred, but also the necessary control commands for the connected printer. ...


... read more of the press release on the new printing tool eXtra4<dropIT>


... learn more details on software-tools for label printing with eXtra4<winIII>


Logo IT-Subsidiary eXtra4 Software + Service GmbH
Software tool eXtra4<dropIT> for label  printing
Software tool eXtra4<dropIT> for label printing from third-party systems via copy & paste

Printing tool eXtra4<dropIT> from eXtra4  Software+Service GmbH for label printing from third-party systems with  eXtra4<winIII>Printing tool eXtra4<dropIT> from eXtra4 Software+Service GmbH for label printing from third-party systems with eXtra4<winIII>

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