Birkenfeld, November 13, 2017. Automatic operating system updates can unexpectedly confront users with acute problems. Long-established routines suddenly stop working. Support means rescue here. The eXtra4 Labelling Systems support ticket system provides help for everyone - an offer that has proven itself in the recent software conflict.
Operating system interferes with standard application
The phones have not stopped ringing at the eXtra4 hotline since the release of a major operating system no longer supports the data access component for a popular spreadsheet program. "In the morning I still had labels printed and now nothing works anymore," a customer complains about his desperate situation.
Support ticket system for emergency provision
For problem situations such as the current software conflict, Ferdinand Eisele GmbH introduced a support ticket system for its brand eXtra4 and the software of the same name four years ago. It enables anyone - even users who are not yet eXtra4 customers - to access the expertise of a qualified support team.
... read more on the press release "support ticket system"